Understanding the Concept of “Conversation” in WhatsApp Business: Is There a Time Window for Sending Messages?

Understanding the Concept of "Conversation" in WhatsApp Business: Is There a Time Window for Sending Messages?

Many businesses that want to communicate with potential customers on WhatsApp make the mistake of not understanding the concept of “conversation” and the time frame associated with it, which can lead to penalties from WhatsApp for sending spam or unsolicited messages. In this article, I will explain the concept of “conversation” within WhatsApp Business and … Read more

TikTok Rules: The “Myth” of the 48-Hour Response Time Limit on TikTok Messages

TikTok Rules: The “Myth” of the 48-Hour Response Time Limit on TikTok Messages

Currently, many companies and businesses want to learn about TikTok’s rules, especially to comply with them when contacting potential customers. However, instead of consulting the original sources (TikTok’s rules) or qualified professionals, many people use AI programs (like ChatGPT) to verify the legality of an action, which can be counterproductive, as we will see below. … Read more

What is explicit consent in WhatsApp Business?

What is explicit consent in WhatsApp Business?

Many businesses use WhatsApp to communicate with potential customers and promote their products or services. However, there are several rules governing how we communicate with these people on the WhatsApp Business platform, especially when we initiate the conversation or make the first contact. In this article, I will explain what explicit consent is in WhatsApp … Read more